IT Support Officer vacancy

16 Feb 2016

ENTRUST is looking to recruit to the role of IT Support Officer.

Following the resignation of the current post holder, ENTRUST has a vacancy for an IT Support Officer. The main focus of this role is to provide technical support across the organisation to ensure that our IT equipment continues to operate efficiently and effectively and that our systems can be accessed and remain secure.

The successful candidate should have experience of maintaining and supporting networked IT systems, IT equipment and operating systems:

  • Dell and HP Servers;
  • Windows 2008 R2 operating systems;
  • Microsoft Exchange 2010 Server;
  • SQL 2008 databases;
  • SQL 2008 Server Reporting Services; and
  • SQL Integration Services (SSIS).


It would also be desirable for applicants to have knowledge of our other IT systems (or similar) including Microsoft Packages (Office 2007, Office 2010); SAGE Line 50 Accountancy Package; Tensor Time and Personnel Management; Alcatel Telephone PBX system, Anti-virus and encryption software, currently McAfee ePo 5.1; Asigra Cloud Backup and Virtualization technologies (VMware, Virtualbox, Citrix).

The successful candidate will work alongside our IT Systems Officer and the role will therefore support the production of Management Information reports, for both internal and external users. In this respect the ability to utilise SSRS and knowledge of Microsoft.NET 2, Microsoft Windows Server 2008 and VB.NET code would be useful.

Full details of the role can be found in the role profile document on the right hand side of this page.

The role offers a salary of £20,000 to £25,000, dependent on knowledge and experience and 25 days annual leave.


Interested candidates should submit their current CV together with a covering letter that demonstrates how their experience meets the requirements of the role. The closing date for applications is close of business on 4 March 2016. Interviews for selected candidates will be held in March 2016.

If you have any questions regarding this position please contact Alison Bennett, Head of Operations on 01926 488 317.

Applications can be emailed to or submitted by post to:

Helen Maccallum,
60 Holly Walk
Leamington Spa
CV32 4JE