ENTRUST systems issues - update

18 Mar 2021

We are still experiencing some difficulties with access to our email system, however access to ENTRUST Online (EOL) has now been restored.

Our current assessment is that access to the email system should be restored during tomorrow (Friday 19 March). However, we expect that any emails you have sent to us from Wednesday 17 March 2021 to date, including to the Helpline and Form 4 Annual Return mailboxes, are being received by our systems, and we will respond as soon as possible after our access is restored. We will provide an update if we have not received incoming emails during this time.

We apologise for any inconvenience caused and we will provide a further update here as soon as we have further information. If you need urgent advice our telephone Helpline remains available on 01926 488 300 between 9am and 5pm.