Environmental Body satisfaction survey

We conduct a survey every year to give Environmental Bodies (EBs) an opportunity to provide us with feedback, thoughts and opinions on the quality and performance of the services we provide. This allows us to identify our strengths and areas for improvement.

Our 2017 survey was open from 18 May 2017 to 2 July 2017.

The documents below provide an overview of our findings from the 2016/2017 survey, a detailed document with charts and an action plan for 2017/2018 to address those areas and issues, which stakeholders consider we should improve.

To view the results of previous years' surveys please see the archived survey results page.

Name Description File Type
Environmental Body satisfaction survey 2017 results overview

An overview of the results from the 2017 Environmental Body satisfaction survey.

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Environmental Body satisfaction survey 2017 detailed results

This document shows the results of the 2017 Environmental Body satisfaction survey in chart format.

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Environmental Body satisfaction survey 2017 action plan

The action plan from the 2017 Environmental Body satisfaction survey

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