The EB Satisfaction Survey and Administration Costs Call for Evidence are now available to complete, and will close in four weeks on the 4th August 2025.

The Satisfaction Survey

Please find the annual Entrust Satisfaction Survey on the following link:

https://forms.office.com/e/FwwMEctqJ3

This is the yearly survey where we ask general questions about our performance across our regulatory roles. It is vital for us to hear how you believe we are doing, to enable us to improve our services. There are no changes to the questions from last year in order that we have a direct comparison with last year’s results. The survey will be followed by a public report detailing the anonymised results.

Call for Evidence –  EB Administration Costs

We are undertaking this survey to enable us to understand the impact of administration costs in light of the evolving position of the fund. The evidence gathering is the first part of bigger consultation. Please find the link below to take part:

https://forms.office.com/e/eMBnVcbEE2

A full explanation of the survey can be found on the consultation document here:

https://www.entrust.org.uk/administration-fees-call-for-evidence-july-2025/

We would very much appreciate those who engage with our services to take part, especially if your Environmental Body received contributions directly from a Landfill Operator.