Welcome to ENTRUST News.

10 Jan 2022

ENTRUST Online (EOL) 2022 Survey

We have created a new survey for EBs to tell us about their experiences of using ENTRUST Online (EOL) and to provide any feedback for development of the system. More...

16 Dec 2021

December 2021 updated Guidance relating to the LCF and COVID-19

In March 2020 we issued a guidance note on the impact of the COVID-19 pandemic on the Landfill Communities Fund (LCF) and Environmental Body (EB) obligations. This guidance was published on our website and sent by email to the main contact of all EBs. This guidance was reviewed and updated three times during 2020, and in January and June of 2021. More...

16 Dec 2021

2021 Updated Customer Charter

As part of our ongoing commitment to continuous improvement, customer service and stakeholder satisfaction we have reviewed and updated our Customer Charter and reviewed our standards of service. More...

9 Dec 2021

Updated Guidance Manual December 2021

We continue to listen to feedback from Environmental Bodies (EBs) and where appropriate we update our Guidance Manual to reflect their suggestions and provide greater clarity where needed. More...


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