Contact us

Please fill out the form below to get in touch with us. Your email will be sent to our Helpline and they will provide a response or direct your enquiry to the relevant department. 

Fields marked with * are mandatory.

You can also contact us by calling our telephone Helpline on 01926 488 300 or by emailing Our office opening hours are Monday to Friday 9am-4pm. Alternatively, you can find departmental details, or staff details, below the contact form by selecting either 'Area' or 'People'.



Our Helpline is the first port of call for all enquiries about the LCF and about Entrust. The Helpline is available from Monday to Friday 9am-5pm and can be reached by the contact form above, by emailing or by calling 01926 488 300.


Our regulations team provide information on all aspects of the Landfill Tax Regulations 1996 (Regulations). They provide guidance and run our consultation programmes. 

Our regulations team also deal with regulatory breaches of the scheme. For any questions relating to breaches of the Regulations please contact the breach management team.


Our regulations team provide advice and guidance on enrolment applications, project applications and changes to projects and enrolments.


Our compliance team carry out compliance inspections on EBs. These inspections ensure that LCF monies have been spent compliantly and EBs and projects remain compliant with the Regulations. Please email your enquiry to the compliance team.

Kate Shaw Chief Executive 01926 488 303
Helen Maccallum Personal Assistant to the CEO 01926 488 317
James Dowler Communications Manager 01926 488 322
Kevin Rutter Finance Manager 01926 488 320
Chris Hill Policy and Regulations Manager 01926 488 323
Sandra Sobolewska Registrations Team Leader 01926 488 331
Adeola Seyiagboola Registration Officer 01926 488 329
Emma Long Administrator 01926 488 328
Ramesh Patel Investigations and Assurance Officer 01926 488 325
Mike Holland Compliance Manager 01926 488 309
Shaun Leeman Compliance Inspector 01926 488 307
Malkit Gangar Compliance Inspector 01926 488304
Sham Sahota Compliance Inspector 01926 488 314
Uday Rachinani Compliance Inspector 01926 488 305
Katrina Barnett Administrator 01926 488 311
Rob Brown IT Systems Officer 01926 488 318
Nathan Bradley IT Support Officer 01926 488 319

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