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News Update October 2025

  • General Update

Please find in this news item a few things we would like to provide an update for.

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EB Satisfaction Survey Report Available

  • General Update

The 2025 EB Satisfaction Survey report is now available, we are delighted to share that satisfaction has risen again to 95% overall.

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Issue with Phone System

  • Systems/EOL Update

Unfortunately, our phone system is not operating as intended, and is only intermittently connecting with our staff members. We apologise for any inconvenience this may cause, if you are unable to reach us by phone, please email your usual Entrust contact or helpline@entrust.org.uk 

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