Privacy Policy

Privacy and Data Protection

At ENTRUST we are committed to protecting and respecting your privacy. As an open and transparent regulator this privacy section of our website explains:

ENTRUST's Privacy Policy

  • When and why ENTRUST collect personal data;
  • What personal data we collect;
  • How we use individual's personal data;
  • How we store personal data;
  • The conditions under which we may share an individual's personal data; and
  • When we destroy an individual's personal data.


Additionally, the policy also explains an individual's data rights and protections under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). It should be noted that under the UK GDPR, sole traders are given the same rights and freedoms as individuals and therefore this policy refers to both individuals and sole traders.


ENTRUST's Cookie Policy

  • What are cookies;
  • What cookies ENTRUST Online (EOL) uses;
  • What cookies the ENTRUST website uses;
  • How ENTRUST manages cookies;
  • How you can control which cookies you accept; and
  • Google Analytics.


You can download and read the full ENTRUST Privacy Policy or the full ENTRUST Cookie Policy by clicking on the related documents at the bottom right hand side of this page. Each section is also available by clicking on the right hand links of this page. The information is exactly the same in both sections.

ENTRUST is registered as a data controller with the Information Commissioner's Office (ICO) under registration number Z8361674. You can find details of our registered Data Protection Officer by entering our registration number on the ICO's Data Protection Public Register. Any enquiry about how we process employee or recruitment data, or any questions regarding the ENTRUST Privacy Policy or the ENTRUST Cookie Policy should be sent by email to or by writing to:

The Data Protection Officer
First Floor, Black Country House, 
Rounds Green Road, 
B69 2DG

Alternatively you can call our Helpline on 01926 488 300.

ENTRUST's Privacy Policy was last updated in June 2022.
ENTRUST's Cookie Policy was last updated in June 2022.