ENTRUST Corporate Plan 2022-2023

30 Mar 2022

We are pleased to publish our Corporate Plan for 2022-2023.

ENTRUST has operated as the Regulator of the Landfill Communities Fund (LCF) since the Fund's inception in 1996. In undertaking this role, ENTRUST:

  • Mitigates the risk of financial loss to the Exchequer by providing HM Revenue & Customs (HMRC) with independent assurance that Landfill Communities Fund (LCF) monies are spent compliantly in accordance with the Regulations; and
  • Continues to deliver the requirements of the ENTRUST/HMRC Terms of Approval (TOA), which ensure that we fully support HMRC in regulating the Fund and delivering the annual objectives and Key Performance Indicators (KPIs) set by HMRC.


In delivering our statutory role, our overarching strategy is to remain a lean, agile, proactive and efficient regulator, committed to providing continual improvements in the regulation of the LCF. As ever, we will also continue to maintain our 'coaching to compliance' ethos by focusing on the stakeholder experience that we offer to EBs and by minimising the administration burden on them.

Vital to undertaking our service improvement and improving our efficiency is our innovative stakeholder engagement plan which includes positive partnering relationships between ENTRUST and our key Stakeholders.

Our organisational structure has been developed to utilise our Staff most effectively, delivering more for less. To achieve this, we ensure our organisation is cross-skilled, sharing resources and multi-skilling across teams and functions.

The Company also considers that data protection and cyber security are key to our business resilience and we will continue to remain compliant with all data protection laws, and maintain our multi-layered approach to our cyber security measures.

Finally, we look forward to working with all our Stakeholders in 2022/2023 to continue to ensure that LCF funds are spent compliantly on projects which benefit the local community and environment.

The summary document outlines our plans and our agreed KPIs for the coming year. You can also read the document in full for further details on our plans.