Entrust Online (EOL) Upgrade: Technical Issue Update

28 Nov 2023

We wish to inform all our stakeholders about a recent development during the ongoing upgrade of our systems. Our team has encountered a technical issue related to Entrust Online (EOL) that is currently being addressed with the utmost priority. 

We recognise that this technical hiccup may impact your ability to meet certain deadlines. Therefore, we want to assure you that we will be fully understanding and accommodating of any submissions that are a few days late into December, which were initially due by the end of November.

Our team is working diligently to rectify these issues and restore full functionality to EOL as quickly as possible. Regular updates will be provided as we work towards a resolution. 

We apologise for any inconvenience this may have caused and thank you for your patience and understanding during this time. 

If you require immediate help or have urgent questions, please don't hesitate to call us at 01926 488 300.