ENTRUST stakeholder satisfaction survey 2014 now open

22 May 2014

To ensure the continuous improvement in our services to support Environmental Bodies (EBs) comply with the Landfill Tax Regulations 1996, we conduct a stakeholder satisfaction survey each year to understand EB's views on the quality and performance of the services we provide.

Our 2014 survey is open now until 30 June 2014 and we have sent this to all registered EBs to gather their views and opinions on our services.

This year we have updated the survey to reduce its length and to ensure we are asking the right questions, in the right way, so we can get the best and most relevant feedback from our stakeholders.

Once the survey has closed we will review the findings and will publish a report of these on our website, alongside an action plan to respond to the key themes from the survey. You can view the output from the 2013 survey on our website