New ‘how to access information’ training resource

28 Sep 2018

Following feedback from stakeholders we have developed a new training resource to help Environmental Bodies (EBs) use ENTRUST Online (EOL) to report information regarding their LCF related activities.

In addition to fulfilling standard reporting requirements, EBs can also use EOL to access information on their LCF activities and check information previously entered into EOL. Our new guide explains how EBs can use EOL to report and/or check the following information:

  • Details of contributions received directly from Landfill Operators (LOs);
  • Details of transfers received and sent out to other EBs;
  • Expenditure on projects;
  • How to check directors and contacts details;
  • How to check details previously entered on annual returns; and
  • How to check project details.

It is important to note that in order for the information reported from EOL to be correct EBs will need to be up to date in terms of the information submitted to ENTRUST, in particular with regards to the movement and spend of monies.

Individuals are still of course welcome to contact our helpline for any assistance they need with the use of EOL, this can be done via phone on 01926 488 300 or by emailing

The new document is available on the right hand side of this page and our full range of training materials can be accessed via the Finding Training Resources page in the Need Help? section of our website.