We launched our annual Environmental Body (EB) satisfaction survey on 22 May 2014 and it closed on 30 June 2014. We conduct the survey each year to understand EBs views on the quality and performance of the services we provide.
We would like to thank all of the EBs who took the time to complete the survey. Your feedback and comments help us to deliver continuous improvements in our services to support EBs to comply with the Landfill Tax Regulations 1996.
We are now reviewing and analysing the results from the survey and will publish a report of these on our website, alongside an action plan to respond to the key themes from the survey, in September 2014.
In the meantime, you can view the output from the 2013 survey on our website.