Environmental Body satisfaction survey

We conduct a survey every year to give Environmental Bodies (EBs) an opportunity to provide us with feedback, thoughts and opinions on the quality and performance of the services we provide. This allows us to identify our strengths and areas for improvement.

Our 2019 survey was open from 20 May 2019 to 30 June 2019.

The documents below provide an overview of our findings from the 2018/2019 survey, a detailed document with charts and an action plan for 2019/2020 to address those areas and issues, which stakeholders consider we should improve.

To view the results of previous years' surveys please see the archived survey results page.

Name Description File Type
Environmental Body satisfaction survey 2019 results overview

An overview of the results from the 2019 Environmental Body satisfaction survey.

pdf - Download
Environmental Body satisfaction survey 2019 detailed results

This document shows the results of the 2019 Environmental Body satisfaction survey in chart format.

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Environmental Body satisfaction survey 2019 action plan

The action plan from the 2019 Environmental Body satisfaction survey

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