Environmental Body satisfaction survey
We conduct a survey every year to give Environmental Bodies (EBs) an opportunity to provide us with feedback, thoughts and opinions on the quality and performance of the services we provide. This allows us to identify our strengths and areas for improvement.
Our 2023 EB Satisfaction Survey is now open. The deadline for EBs to provide feedback about Entrust's regulation of the LCF is 14 July 2023. You can complete the 2023 survey here.
The documents below provide an overview of our findings from the 2022 survey, a detailed document with charts and an action plan to address any areas or issues which our stakeholders consider we should improve.
To view the results of previous years' surveys please see the archived survey results page.
| Name | Description | File Type |
| EB Satisfaction Survey 2022 Overview |
EB Satisfaction Survey 2022 Overview |
pdf - Download |
| EB Satisfaction Survey 2022 | Detailed Report |
EB Satisfaction Survey 2022 | Detailed Report |
pdf - Download |
| EB Satisfaction Survey 2022 | Action Plan |
EB Satisfaction Survey 2022 | Action Plan |
pdf - Download |